Question 1

What areas do we service in?

Accepted Answer

WinterWizards currently operates in Bedford, Nova Scotia.

Question 2

What types of properties do you service?

Accepted Answer

We can serve any type of property as long as its located in our service area zone (Postal Codes starting with B3M___, B4A___, B4B___. Online Booking system can be used to efficiently book for Single-Detached House, Semi-Detached House, and Row House. If you are looking to service your Apartment Building or a Commercial Property, please send us a message and we will be happy to send you a quote.

Question 3

What equipment do we use for snow removal?

Accepted Answer

Residential properties are shoveled and snow-blowers are used when required. For commercial and industrial properties, we use plow-trucks. Rock Salt is used for de-icing.

Question 4

Do I need to be present for the snow removal service?

Accepted Answer

No, you do not need to be present. However, we recommend ensuring that your driveway is easily accessible, and any obstacles or parked vehicles are moved before our team arrives at your requested time slot.

It is also a winter best-practice to clear your driveway and porch of any summer items to prevent potential hazards, such as slips, falls, which can cause serious injuries.

Question 5

What if there's a heavy snowfall or a storm?

Accepted Answer

In the event of heavy snowfall or a storm, our team will work diligently to clear driveways as quickly and safely as possible. However, please understand that extreme weather conditions may affect response times. After serving our monthly and seasonal members' properties, we will continue to serve individual requests on first come first serve basis.

FAQ